Last updated: June 2026.

La Joya Luxury Stay (“La Joya”, “we”, “us”) respects your privacy. This Privacy Policy explains what personal information we collect through lajoyaluxurystay.com, how we use it, and the rights you have.

Information we collect

• Information you provide: when you submit our contact form or message us (for example via WhatsApp or email) we collect your name, email address, phone number and the content of your message.
• Information collected automatically: like most websites, we and our service providers use cookies and similar technologies to collect device and usage data such as IP address, browser type and pages visited. See our Cookie Policy.

How we use your information

• To respond to your inquiries and manage reservation requests.
• To operate, maintain and improve our website.
• To comply with our legal obligations.

We do not sell your personal information.

Sharing

We may share information with trusted service providers who help us operate the site (such as website hosting, messaging and analytics providers) and where required by law.

Your rights

Subject to applicable law — including Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and, where applicable, the EU GDPR — you may request access to, correction or deletion of your personal data and object to certain processing. To exercise these rights, contact info@lajoyaluxurystay.com.

Retention & security

We keep personal data only as long as necessary for the purposes described above and apply reasonable safeguards to protect it.

Contact

La Joya Luxury Stay — San Pancho, Nayarit, Mexico. info@lajoyaluxurystay.com